Shipping Policy

Thank you for shopping at pokermontsi! We are committed to delivering high-quality trading cards, collectible booster packs, single cards, and card protection accessories safely, securely, and swiftly directly to your door.

1. Shipping Rates & Delivery Time

We offer Free Express Shipping on all orders across the United States. There are no hidden handling fees, processing surcharges, or minimum purchase thresholds.

  • Free Express Shipping: $0.00
  • Order Processing Time (Handling): 1–2 business days (Monday – Friday)
  • Transit Time: 1–2 business days (Monday – Friday)
  • Total Estimated Delivery Time: 2–4 business days

Orders placed after daily business hours, on weekends, or during official public holidays will be processed on the following business day.

2. Protective Packaging & Order Tracking

Trading cards and collectible booster boxes require careful handling and specialized packaging to prevent corner creases or moisture damage during transit. All card orders are packed using rigid protective mailers, bubble wrap, or heavy-duty boxes with interior padding. As soon as your shipment is dispatched from our fulfillment center, you will receive an automated shipping confirmation email containing your tracking number to monitor your package in real-time.

3. Shipping Destinations & Address Restrictions

We currently ship to physical street addresses within the contiguous United States. To ensure safe delivery of valuable collectible items, we do not deliver to P.O. Boxes or APO/FPO military addresses at this time.

4. Address Modifications & Order Cancellations

If you need to update your shipping address or request an order cancellation, please contact our customer support team at [email protected] or call +1 541-246-0764 within 12 hours of placing your order. Once an order has entered our warehouse fulfillment processing queue, modifications cannot be guaranteed.

5. Contact Information

For any questions regarding shipping or tracking updates, please reach out to us:

  • Brand Name: pokermontsi
  • Customer Support Email: [email protected]
  • Phone Number: +1 541-246-0764
  • Physical Address: 995 Aspen Street, Springfield, OR 97477, United States